• Terms & Conditions

    Terms & Conditions

    Welcome to Foj Boutique. By accessing our online store or placing an order, you agree to the following Terms & Conditions.

    1. Orders

    • Customers are responsible for providing accurate and complete information when placing an order.
    • Please ensure that your name, phone number, delivery address, and order details are correct before confirming your purchase.
    • Once an order has been confirmed, changes or cancellations may not always be possible.
    • Foj Boutique reserves the right to refuse or cancel any order when necessary.

    2. Product Information

    • We make every effort to ensure that product images, descriptions, colors, prices, and availability are displayed as accurately as possible.
    • Colors may appear slightly different depending on your device or screen settings.
    • Product availability may change without prior notice.

    3. Prices & Payment

    • All prices are displayed in Kuwaiti Dinars (KWD), unless otherwise stated.
    • Prices may be updated or changed without prior notice.
    • Payment must be completed through the payment methods available at checkout.

    4. Delivery

    • Delivery is available within Kuwait.
    • Delivery times may vary depending on the delivery location, order volume, and other circumstances.
    • Customers are responsible for providing an accurate and complete delivery address and contact information.
    • Delays caused by incorrect or incomplete information provided by the customer are not the responsibility of Foj Boutique.

    5. Returns & Exchanges

    • Returns and exchanges are subject to the store's applicable return and exchange policy.
    • Items must be returned in their original condition, unused, and with their original packaging and tags, where applicable.
    • Certain items may not be eligible for return or exchange due to their nature.
    • Customers must contact customer service before sending any item back.

    6. Damaged or Incorrect Items

    If you receive a damaged, defective, or incorrect item, please contact our customer service team as soon as possible after receiving your order and provide the necessary details and photos so we can assist you.

    7. Promotions & Discounts

    • Promotional offers are subject to their specific terms and validity periods.
    • Offers cannot be combined unless explicitly stated.
    • Foj Boutique reserves the right to modify or end any promotion without prior notice.

    8. Customer Responsibility

    Customers are responsible for reviewing their order details before completing the purchase and ensuring that all information provided is correct.

    9. Privacy

    We respect your privacy and handle customer information responsibly. Information provided by customers may be used for order processing, delivery, customer support, and other purposes necessary to provide our services.

    10. Changes to Terms & Conditions

    Foj Boutique reserves the right to update or modify these Terms & Conditions at any time. Any changes will become effective once published on the website.

    11. Contact Us

    For any questions or assistance regarding your order, products, returns, or exchanges, please contact our customer service team.

    Phone: +965 50701610

    Thank you for choosing Foj Boutique. We appreciate your trust and support.